3CX: The Ultimate Software-Based IP PBX for Unified Communication
Seamless Integration with Effortless Management
3CX is a software-based, open-standard IP PBX that provides a fully integrated communication system. With easy installation, management, and maintenance, 3CX can be deployed on-premise or in the cloud using appliances or dedicated servers.
Flexible Deployment: On-Premise, Virtualized, or Cloud-Based
3CX’s unified communication solution supports installation on Windows or Linux systems, virtualization on Hyper-V, VMware, or KVM, and cloud hosting via GCP, AWS, and Microsoft Azure. The web-based setup wizard allows provisioning of IP phones, gateways, SIP trunks, and smartphone apps in just a few minutes. Additionally, CRM integration ensures smooth operation with preferred business applications.
Reduce Communication Costs by Up to 50%
Beyond its advanced features that boost productivity and enhance customer service, 3CX significantly lowers communication costs through IP-based communication and SIP trunking.
✅ Lower Phone Bills – Reduce operational costs with VoIP and SIP trunking.
✅ Affordable Expansion – No need for costly VoIP phone system purchases or upgrades.
✅ Cost-Effective Hosting – Self-host PBX in the cloud without expensive per-line fees.
Regardless of company size, 3CX enhances business communication, boosts collaboration, and improves mobility and customer interactions. Unlike other PBX systems, 3CX comes with built-in UC (Unified Communications) features, eliminating the need for additional purchases.
All-in-One Unified Communication for Business Success
With 3CX’s intuitive VoIP softphone and mobile apps, users can instantly access essential communication tools:
💬 Presence Status & Instant Messaging
📹 Web Conferencing & Live Chat with Website Visitors
📧 Fax & Email Integration, Voicemail Access
The Android and iOS VoIP apps enable employees to work remotely as if they were in the office. The user-friendly interface includes presence indicators, chat, and conferencing for a complete UC experience.
Enhanced Mobility & Cost Savings
📞 Receive calls on your office extension via mobile devices.
☎️ Make outbound calls using your company’s main business number.
🔄 Forward incoming calls to external colleagues seamlessly.
💰 Reduce mobile communication expenses while improving productivity.
With 3CX softphone support for Mac and Windows, users can manage calls from desktops, laptops, or while on the move, ensuring maximum flexibility.
No Additional Licensing Fees & Hassle-Free Management
Unlike traditional PBX solutions, 3CX does not charge extra licensing fees for features. The fully integrated system makes deployment and management easy for IT teams and user-friendly for employees.
The Future of Business Communication: Video Conferencing
Virtual meetings are now a fundamental part of modern business operations. 3CX’s built-in video conferencing makes remote communication effortless, saving both time and costs while maintaining high productivity.
🔹 Start a Video Conference in Seconds – Just a few clicks via the 3CX web client.
🔹 Seamless Team Collaboration – Engage with employees, customers, and partners efficiently.
🔹 Perfect for Remote Sales Presentations – Adapt to the digital era with virtual meetings.
3CX Live Chat & Talk: Real-Time Website Communication
With the 3CX Live Chat & Talk plugin, website visitors can chat or call your company in real time—without needing to dial a separate number.
✅ No need for toll-free (080) or national numbers (1600) – Connect with just one click.
✅ Increase Conversion Rates – Direct customers to sales or support teams instantly.
✅ Free Internal Communication – WebRTC technology enables zero-cost internal calls.
By integrating all communication into a single platform, businesses can optimize time management and significantly cut costs, ensuring greater satisfaction for both partners and customers.
🎯 Best of all, the plugin, chat, and calls are 100% free – all you need is the 3CX phone system!
Advanced Call Center Features for Maximum Efficiency
(Available in Pro Version and Above)
For enhanced productivity and customer service, 3CX offers advanced call center functionalities, including:
📞 Automatic Call Recording – Prevent disputes and ensure compliance.
📊 Real-Time Customer Interaction Tracking – Improve service quality and response times.
👨💼 Integrated Contact Center – Use modern UC and call center technology for superior support.
With the 3CX Live Chat & Talk plugin, agents can communicate with website visitors via chat, voice, or video, providing fast and effective customer service.
Secure & Centralized Business Messaging
Still using personal messaging apps for work? Sharing WhatsApp and private numbers with colleagues? It’s time to upgrade to 3CX.
📱 Send secure business text messages without personal accounts.
📲 Integrate Facebook Messenger into 3CX for real-time responses.
💬 Access messages from mobile devices and reply to clients on the go.
With Facebook Messenger fully integrated into the 3CX system, users can respond to Facebook and website messages directly from the web client or mobile app. Improve lead conversion by connecting visitors with your sales team in real-time while saving time and operational costs.
